Ecobank has issued a warning about the risks associated with SIM switch fraud, emphasizing that con artists may use it to pass for them.
The bank clarified that SIM switch fraud happens when con artists use your phone number to access your accounts in an email to clients.
As stated by the bank,
- “Scammers impersonate you and trick your mobile phone’s carrier into activating a SIM card, which gives them control over your phone number. It means scammers could potentially enter your username and password when logging onto your online banking platform and then receive the SMS verification code to access your account.“
- Protect yourself against SIM swaps, and don’t share personal information that fraudsters could use to impersonate you (such as your mother’s maiden name or birthplace) on social media.
- Never reveal your logins and passwords for your mobile phone, online bank, or credit card accounts to anyone. Please always report any suspicious activity”.
Customers were also warned by Pan African Bank that they will not be asked for personal or financial information, and the bank emphasized that they should always confirm the legitimacy of a website before visiting it in the event that they receive an email with a link to one.
Customers were also advised by Ecobank not to reply to unsolicited calls, texts, or emails from strangers requesting personal or banking information.
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